Inside Facebook: the Facebook Book

the blog about the book

Look at the Book

The Facebook Backlash Summarized

Filed under: About Facebook — by Noah Kagan at 11:18 am on Wednesday, September 6, 2006

A few people have asked for my comment on Facebook opening Feed and mini-feed to its users this week. I was around when they were developing and talking about the product. In theory it is an amazing product. It is like Amazon.com’s recommendation system for your life. You can find out the things going on around you without even moving or doing anything. A few of the problems with the system:

1- It encourages people to do less on the site. Facebook is great at just making the user experience better regardless if it reduces page views or what. However, now I can just go to the home page and see everything happening.

2- It wakes people up. SHIT, people know what I am doing on the site. Most of the time people use Facebook voyeuristicly. They want to see others without that person knowing what they are doing.

There is so much criticism on the blog world about the changes:

Facebook Redesign Angers Students


Mashable talks of the Facebook Backlash

TheOldFacebook.com

Tons of comments, criticisms and opinions on the Digg site


People wanting September 12th to be a day without Facebook

look at the growth in members of the anti-Facebook group.

33,000+ signatures on the anti-Feed petition


People are trying to SaveFacebook

Fred chimes in on the backlash

Zuck wrote an online response but its a little condescending in my opinion. “Calm down. Breathe,” just sounds a little rude to me.

I will be interested in seeing Facebook’s response to this criticism.

3 Comments »

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Trackback by Folksonomy.org

September 6, 2006 @ 1:53 pm

Criticism Over Facebook Releases…

The two new Facebook features launched yesterday ended up not being embraced by users like Facebook hoped they would. Facebook groups protesting the development have even begun popping up, some with thousands of members. In response to the negative……

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Comment by Karel

September 6, 2006 @ 7:21 pm

I believe this controversy over feed will blowover, because as Noah notes, it is a useful view into friends data. Zuck emphasizes this: privacy has not changed. A bunch of people just got a wakeup call on how little privacy they had. If they read this book, they’d already know this and more.

Also it would help if oldfacebook.com spelled “Zack”’s name correctly.

The most valid criticism I’ve heard is that Facebook should do a better job of involving key user community representatives or stakeholders in the design process for major changes. Ebay got a rude awakening to this before they formed a consulting group from their top dozen critics. Like Ebay, Facebook’s value is their community. Proactively getting community feedback would make them feel more valued and appreciated. (and result in a better product)

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Comment by Albert

September 6, 2006 @ 8:16 pm

The online petition is up to
67665 Total Signatures

there are about 8-9M college users, so approaching 1%.

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